EUTOUR Care+

Magnetic Watch Time Reading Method

The balls might spin when your hand moves, it will stay in the correct position and show the correct time when the watch is put still.

Tips：It's normal to find two beads non-aligned by the power of magnetic repulsion.

Time Reading Method for Watches for the Visually Impaired

The sphere on the dial represents the minute hand, while the sphere on the outer edge of the dial represents the hour hand.

EUTOUR Care+ is a watch protection plan that sits on top of the standard factory warranty. It adds one free full-watch replacement if your watch stops because of a drop, an impact or water exposure under normal use, extends the return window to 90 days, and takes total warranty cover to two years.

What a watch protection plan covers that a warranty does not

A factory warranty covers manufacturing defects — a movement that fails on its own, a clasp that was assembled badly. It does not cover the things that actually stop most watches: the watch slipping off a table, catching a door frame, or getting caught in the rain when it is only rated for splashes. Care+ exists to cover exactly that gap. If the watch stops working because of a drop, an impact or water exposure while being used normally, you get one free full-watch replacement rather than a repair quote.

What is included

One-time accidental damage protection, covering a single full-watch replacement for stoppage caused by drops, impacts or water exposure under proper use conditions. A 90-day worry-free return window, longer than the standard period. And an additional year of warranty on top of the original factory cover, bringing the total to two years.

What “proper use conditions” means

This is the part worth reading before you buy. Most EUTOUR watches are rated 3ATM, which covers rain, splashes and hand-washing — not swimming, showering or steam. A few models are 5ATM, which additionally covers sweat and brief accidental immersion. Water damage from wearing a 3ATM watch in the shower or the pool is outside the rating, and a watch protection plan is not a substitute for the water resistance the watch actually has. Where Care+ helps is the genuine accident: a splash you did not expect, a knock you did not see coming.

Who it makes sense for

If your watch spends its life between a desk and a car, the standard warranty is probably enough. Care+ is worth it if the watch is going to be worn constantly — commuting, travel, work that involves your hands — or if it is a gift and you would rather the recipient never have to think about a repair bill. It is also the sensible option on the higher-specification models in the range, where a replacement costs more.

How to use the plan

Add Care+ to your order at the same time as the watch. Keep your order confirmation — it is the proof of purchase that links the plan to the specific watch. If something goes wrong, contact EUTOUR India with the order details and a description of what happened, and the replacement is arranged from there. The plan applies to the watch it was bought with; it is not transferable to a different watch later.

Which watches it works with

Care+ can be added to any watch in the EUTOUR range, from the E022A magnetic wooden watch through to the J048 automatic mechanical watch. It pairs particularly well with the wooden-dial models, where the material needs more care than steel, and with the E068 Navigator and other pieces likely to be worn during activity.

Frequently asked questions

Is this a watch protection plan or an extended warranty?

Both. It adds a year of warranty and, separately, one-time accidental damage cover that a warranty does not include.

How many claims can I make?

The accidental damage cover is one-time: a single free full-watch replacement.

Does it cover swimming with a 3ATM watch?

No. Cover applies under proper use conditions, which means within the watch’s stated water resistance rating.

Does it cover a lost or stolen watch?

No. The plan covers stoppage caused by drops, impacts and water exposure — not loss or theft.

Can I add it after buying the watch?

Add it with the order. A watch protection plan is tied to the purchase it was bought alongside.

How long does the cover last?

Two years of warranty in total, and a 90-day return window.

Customers who purchase EUTOUR watches from our site will enjoy a 1-year warranty service.

The warranty covers any and all parts of the watch that may need repair due to defects in materials or workmanship. The warranty does not cover:

1. Battery, strap, and excessive wear and tear or intentional damage to the case or movement.
2. Damage caused by improper use (e.g., not adhering to the watch’s water-resistance rating when diving) or water immersion (beyond the scope of the water-resistance marking).

Orders are processed Monday through Friday, and shipping occurs within 1-2 business days after confirmation. Weekends and holidays are not included.

Return Policy
You have 7 days from the date of delivery to request a return.
Items must be unused, in their original condition, with all tags and packaging, and must include proof of purchase.

Please wait until the item is delivered before initiating a return.
To request a return, contact us at contace@eutour.in or via live chat.
Returns without prior approval will not be accepted.

If your return is approved, we’ll send you a return shipping label and detailed instructions.

Refunds will be processed after we receive and inspect the returned item.

While we cover the cost of shipping the product to you, return shipping costs are the responsibility of the buyer and will be deducted from the refund amount.
This allows us to maintain competitive pricing and ensures a fair return process for all customers.

Thank you for your understanding.